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Located in the historic village of St. Jacobs, Ontario, Creature Comfort is proud to support animal rescue organizations through a variety of fundraising events. We also offer VIP discounts to all verified rescue groups, as well as Commuter Cash Discounts for out of town clients.

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et directions/View detailed Map

        

HOW TO PLACE AN ORDER


Retail location:


 Business Hours for CREATURE%20COMFORT%20PET%20EMPORIUM
CREATURE COMFORT
PET EMPORIUM

1553 King St. North
(Upper Village)
St. Jacobs Ontario
CANADA N0B 2N0
Open 7 days a week :
Mon & Tues 9-6  Wed-Fri 9-8  
Sat 9-6  Sun 10-5

Contact us:
CALL (519) 664-3366
or Toll Free
(Canadian) 1-866-379-3366
Note: Depending on your State, our toll free number may not work from USA or Internationally
Email: comfortstaff@gmail.com

Nail Trims by appointment only please

 

CREATURE COMFORT PET EMPORIUM
Your Pet’s Health, Wellness & Nutrition Center

Chris Schaefer, Certified Natural Pet Food Consultant, former kennel manager & show dog handler, was inspired to open Creature Comfort as a result of her own experiences with the benefits of addressing pet ailments with a holistic, natural approach.  “I spent years frustrated by traditional medical methods of treating the symptoms rather than the causes of pet’s health challenges, and the lack of information and product selection available holistically for pets.”

In addition to offering natural, herbal and homeopathic pet foods and products, we also specialize in raw feeding education and have a vast selection of raw diets for dogs and cats in stock. We spend a vast amount of time and effort carefully researching each product that we offer, including ingredient sourcing and manufacturing standards, as well as educating our clients about the health and safety benefits of these products, empowering them with the tools to “make choices that make sense”. It’s not uncommon for us to be able to help a client without actually selling them a product, simply by spending time reviewing their pet’s nutrition and lifestyle and making recommendations for them that often resolve their issues.”

 

Chris also believes in operating her business with a “paw it forward” motto that includes:

Strongly supporting local animal rescue groups

Fostering for local rescue groups to assist with adoptions

Free Leash Free Park on location

Frequent buyer benefits

Weekly newsletter coupons

Senior’s discount

Free birthday club for pets

Customer loyalty rewards


Not "just another pet store", the helpful staff at Creature Comfort Pet Emporium include experienced pet professionals who are knowledgeable and passionate about your pet's health and wellbeing, offering free nutritional consultations, nail trim services, and a great selection of products to meet all of your pet's needs....all at very competitive prices!
Leashed /friendly pets are always welcome to drop by for a treat and a visit.

 

Does your pet need help with:

Allergies, ear infections, tear staining

Tartar/plaque, dental issues

Joint problems, muscle/tendon strain, nerve damage

Separation anxiety, thunderstorm fear, stress

Gastro sensitivity, motion sickness

Hotspots, paw biting, itchy skin

Urinary tract issues, hairballs

Therapeutic canine massage

Or other chronic issues?

WE CAN HELP…NATURALLY!

Our friendly staff of experienced knowledgeable pet professionals include:


 

Chris-Owner/Operator (2003 to present)
Certified Natural Pet Food Consultant,
former kennel manager & show dog handler,
Founder of Hobo Haven Pet Rescue Network, active volunteer/Board member of The Dog Rescuers Inc
Specializing in pet nutrition, holistic remedies, pet health supplements and raw diets

Chris is the proud Mom to
Katie-black Labrador Retriever
and Ziggy-Australian Cattle Dog, and felines Jazz, Stormy and Dexter....all rescues


 

Meagan - (July 2010 to present)
Certified Canine Massage Therapist, Certified Animal Care Provider, Certified Natural Pet Food consultant
with over 10 years experience in the pet industry.
Specializing in pet nutrition, holistic remedies, pet health supplements and raw diets

Meagan is the proud Mom to her rescues Spanky-JRT mix, Sasha-boxer mix, and felines Nero, Salem and Wally


 

Melissa -  (January 2013 to present)
Natural Pet Food and Product assistant, Customer Service specialist with over 9 yrs customer service experience. Melissa continues the family tradition of being passionate about pet health and wellness as well as animal rescue. Melissa brings with her many years of customer service experience and caring for family pets as well as volunteering for various animal rescue groups.

Melissa is the proud "Mom" of Astro,
a rescued Karelian Bear Dog/Husky mix

 


 

Sarah - (February 2014 to present)
 

Certified Natural Pet Food and Product consultant. Certified Groomer (Grooming with Finesse) and customer service specialist. Sarah also volunteers with Hobo Haven Rescue Network as a foster care provider for dogs and cats in need of a safe and loving place to transition from when rescued, transporter and conducting home visit interviews.

Sarah is proud Mom to rescues Bear- Boston terrier/ JRT/ pug, Merlin - Australian Cattle Dog and  Feline rescues Binx, Bagheera, and Chinook

 


 

Shannon - (March 2014 to present)
 

Certified Natural Pet Food Consultant with 3+ years experience in the natural pet health industry (formerly of Global Pet Food Waterloo), Shannon is also a Certified Reflexologist, has accomplished First Degree Reikki, a Bachelor of Environmental Studies with honours in Biophysical systems incl a Diploma of Environmental Assessment/certificate of Environmental Engineering Applications. Shannon is proud Mom to rescues Stella-Husky, felines Eve and Linc


 

 

Kristie - (Sept 2014 to present)

Passionate about pet health and wellness, Kristie has a diverse background of experience in the pet and holistic health industry, starting at a local vet clinic then moving into the retail pet store industry, as well as 2 years holistic health experience at a local human naturopathic clinic. Kristie has volunteered with JRT Rescue Ontario and is also the proud Mom of (left to right) Okuma, Molly & Duke


Stormy & Jazzpurr-Full-time Store Mascots
 


Dexter-Full-time Store Mascot
 

Whether you are seeking expert professional pet advice, healthy food & treats, nail trim services, a fun outfit for Princess,
a warm coat for Duke, a costume for Halloween, a fun new toy with a replacement guarantee,
or just a great selection of pet supplies and accessories at extremely reasonable prices, you’ll find them all here!

 

CREATURE COMFORT PET EMPORIUM

1553 King St N, ST. JACOBS (Upper Village)

519-664-3366  www.creaturecomfort.ca

 

Specializing in :
NATURAL PET FOOD & TREATS : Raw Diet Specialists
HOLISTICHOMEOPATHICHERBAL REMEDIES & SUPPLEMENTS
QUALITY PET SUPPLIES for Dogs, Cats, Small Animals & Birds
UNIQUE ACCESSORIES & GIFT ITEMS
 OPEN 7 DAYS A WEEK

 

 

We DO NOT sell live animals.
If you are seeking a companion animal, we recommend adopting from
a rescue or shelter to help provide a new forever home for many homeless pets in need

 

Our "Creature Comfort" family
Meet our family pets aka "Quality Control Staff"
We can honestly say that our products are "Lab Tested" :-)
 

"KATIE"
Our adorable Lab who started her journey to us with a sad story but
now has a happy new beginning in her new forever home.
Katie was picked up as a stray by TAS, and given a new chance by The Dog Rescuers Inc.

"ZIGGY"
Our newest addition is a Cattledog mix, rescued at 4mos. Ziggy is an amazing boy who has overcome many challenges from his tragic past and has taught me so much about unconditional love.

JAZZ, STORMY & DEXTER-Store Mascots.





Jazz and Stormy were rescued by Chris, owner of Creature Comfort, at 8 weeks old and are now thriving with plenty of TLC from staff & store clients. These poor wee fellows were "dumped" in front of our store during a severe storm.
Dexter was one of a litter of 5 feral kittens rescued and hand raised at 3 weeks old. He is well known amongst our clients as the cat who loves to hitch rides on their shoulders while shopping :)

 

PRIVACY POLICY
 

Creature Comfort values the privacy of our customers and makes every effort to safeguard that information from unauthorized use. The following is a detailed explanation of our privacy policy with regard to our web site and our related services.

 

   

WHAT INFORMATION DO WE COLLECT? 

When you place an order with us or register for our services you submit certain information, such as name, address, phone number, business name, email address, payment or email funds transfer details. By doing so, you hereby acknowledge that certain personally identifiable information concerning you is collected and stored by Creature Comfort, and viewed only by employees of Creature Comfort. This is needed in order for us to properly perform the services that you are requesting.

 

WHY DO WE COLLECT THIS INFORMATION?

We use this information in order to serve the needs of our customers. We need to know who you are in order to verify the information you have sent us and to ensure accuracy when shipping your order. With your permission, we may also use your email address to notify of you other products or services you may be interested in.

 

HOW IS YOUR INFORMATION PROTECTED?

Creature Comfort does not lease, license, sell or share any of your information with anyone or any company. Only Creature Comfort employees working on your account will have access to your personal information. The only time someone other than a Creature Comfort employee will ever see or be privy to your personal information is in the case of your shipping information in order to ship your order, or a judicial request (such as a subpoena).

 

CAN I CORRECT OR REMOVE INFORMATION FROM YOUR RECORDS?

You always have the option of requesting not to be notified by email of any new product or service we are offering. Please contact us at creaturecomfort with the subject line “Remove me”. We will remove your information from our mailing list within 24 hours. However, if you have placed an order with us, we may retain your order information on file for minimum 7 years as required by Revenue Canada.

 

CAN I OPT OUT OF HAVING CERTAIN INFORMATION COLLECTED?

To protect your privacy, we make no attempt to collect cookies or any other personal or non-personally identifiable information that you do not voluntarily provide us with. For additional security, you do also have the option of disabling your computer’s ability to accept or transmit cookies. This will prevent gathering of certain non-personally identifiable information from your computer by sites actively doing so.

Thank you for your interest.

Your purchase or promotion of our products will assist in the Creature Comfort of pets everywhere.

 

Copyright ©  Creature Comfort Pet Emporium Canada. All Rights Reserved.
Unauthorized reproduction prohibited.